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Can't log in from a locked screen

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So when I come back after away from my pc for a long time (3 or 4 hours), it shows "the session is locked by user1(me)". When I input the password, it shows "can't log in due to authentication failure".

1. This happens if I afk for a long time (3 or 4 hours) and the screen was locked by a screen saver.
2. I had this problem since version 12.3.
3. It seemed I can't do nothing but press the power button when this happens.

I am not sure if it happens every time, because most of the time I can log in from a locked screen.

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