Using openSUSE 11.1 at one client site, the printers are not available after a reboot. We have to go into Yast -> Hardware -> Printers and then select "edit" on any printer and then "save" and all is good (no need to change anything). They are using two parallel port printers (expansion card) lp2/lp3, each connected to an Okidata 320 printer. There is an lp0 detected at boot, but no physical port on the back of the computer.
We are currently limited to 11.1 since the program the clients use only works under Qt3. I have been hired to port it to Java (so we can move beyond Qt3), and to help with customer support. I use TeamViewer to connect to customers' computers and generally have limited time to work this way. Therefore, I'd like to get as many ideas for which I can look prior to connecting to them.
At first, I though it might be the "lp not loaded at boot anymore" but that didn't start until 11.4, from what I researched, and they *are* being detected (lp0, lp2, lp4). We have a few other clients on 11.1 (they are being upgraded from 10.x, slowly) with no printer problem at boot. The hard drive was wiped clean at install, so there is no prior installation problems. No other programs are used on the computer other than our vertical market program, so clean installs are always used to upgrade.
So, other than the lp module loading, where else should I look? I'm thinking maybe some kind of permissions problem, but where to I find the info I need to check this? I am coming up blank on web searches. Any help (sites or info) would be greatly appreciated!
We are currently limited to 11.1 since the program the clients use only works under Qt3. I have been hired to port it to Java (so we can move beyond Qt3), and to help with customer support. I use TeamViewer to connect to customers' computers and generally have limited time to work this way. Therefore, I'd like to get as many ideas for which I can look prior to connecting to them.
At first, I though it might be the "lp not loaded at boot anymore" but that didn't start until 11.4, from what I researched, and they *are* being detected (lp0, lp2, lp4). We have a few other clients on 11.1 (they are being upgraded from 10.x, slowly) with no printer problem at boot. The hard drive was wiped clean at install, so there is no prior installation problems. No other programs are used on the computer other than our vertical market program, so clean installs are always used to upgrade.
So, other than the lp module loading, where else should I look? I'm thinking maybe some kind of permissions problem, but where to I find the info I need to check this? I am coming up blank on web searches. Any help (sites or info) would be greatly appreciated!